Frequently asked questions about the ZOLT app

The necessary container size depends on two factors:

1. The dimensions of the waste
2. The weight of the waste

As you place your container order, you will see the dimensions and maximum allowed weight capacity of each container. As you contemplate the order, please take both these factors into consideration.

The following are the maximum loaded weights of each container size:

1. 6m3-7m3 = 4,5 tonnes
2. 8m3 = 7,5 tonnes
3. 9m3-10m3 = 8 tonnes
4. 12m3 = 9 tonnes
5. 15m3 = 11 tonnes
6. 20m3 = 11,5 tonnes

Construction waste containers must never be filled with any hazardous waste (tyres, asbestos-containing materials etc.) and household (food) waste.

The customer may retain a container for up to 3 (three) business days, not including the day of delivery. Each subsequent day is subject to a charge of EUR 2 per 6–10 m3 container and EUR 5 per 12–20 m3 container.

Construction waste includes the majority of waste generated as a result of building or dismantling activity, with the exception of hazardous and household waste.

Use the ZOLT app to cancel a paid order of a container.

Order cancellation –

1. No less than 24 (twenty-four) hours prior to scheduled provision of the Service – ZOLT withholds a charge of EUR 10.00 (ten euros, 00 cents) for order handling and Service processing (commission fee), refunding the remainder to the Customer within no more than 14 (fourteen) days following Order cancellation.
2. On the scheduled Service provision date, but no less than 2 (two) hours prior to the scheduled provision of the Service – ZOLT does not refund to the Customer (withholds) 25% of the fee for the Service stated in the Customer’s Order. The remaining 75% of the received payment will be refunded by ZOLT to the Customer within 14 (fourteen) days following Order cancellation.
3. Less than 2 (two) hours prior to the scheduled provision of the Service – ZOLT does not refund the fee for the service stated in the Customer’s Order; 100% of the Service fee paid by the Customer is withheld.

Hazardous waste may be delivered to specially outfitted waste handling locations – please go to - https://www.atkritumi.lv/lv/karte/ to find out more.

You may only order a container for the next business day if you place the order by 15:00 of the current business day.

The carrier will contact the customer with a request to remove the excess weight; otherwise, the container will be removed, and an invoice for travelling from the carrier’s base location to the customer’s site will be issued.

Collected construction waste is delivered to construction waste sorting sites for processing. Suitable sorted waste is transported for disposal, while unsuitable waste is buried in a landfill.

You pay a standard fee for your container in every case.

We recommend ordering a container once you are ready to fill it up.

No! Moving containers is prohibited unless there is an express arrangement to the contrary!

If minor container damage (dents etc.) is identified, no extra charges apply.

If the container is deformed, burned or otherwise damaged, repairs are borne by the customer; if the container is damaged beyond repair, the customer is charged for its value.